Shipping Policy

Integrity Food Co Wholesale Portal

Thank you for choosing Integrity Food Co. We are committed to providing seamless delivery services for all your wholesale purchases. Below outlines our shipping policy that ensures a secure and hassle-free experience for our valuable business partners.

1. Shipping Regions

Currently, we only ship to locations within Australia and New Zealand. We are constantly expanding our services and look forward to offering shipping to additional regions in the near future.

2. Shipping Charges

We are pleased to offer free shipping on all orders through the Integrity Food Co Wholesale Portal. There are no minimum purchase requirements to qualify for free shipping; it applies to all orders irrespective of the total amount.

3. Secure Payment

Integrity Food Co guarantees a secure payment process. We use encrypted payment gateways to ensure the utmost safety of your transaction details. Rest easy knowing that your financial information is well protected with us.

4. Delivery Time

The standard delivery time for orders is between 5 to 10 business days. We are dedicated to ensuring that your order reaches you within the stipulated time frame. Please note that the delivery time commences once the payment is confirmed and the order is processed.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your delivery and get estimated delivery dates.

6. Customer Service

Our customer service team is always here to assist you with any concerns or queries you may have regarding the shipping process. Feel free to reach out to us with any questions or for updates on your order status. You can contact us directly at clarec@integrityfoodco.com.au for prompt assistance.

7. Disclaimer

Please note that while we strive to adhere to the stipulated delivery times, there might be delays due to unforeseen circumstances such as adverse weather conditions, customs delays, or courier service disruptions. We seek your understanding and patience in such scenarios.