Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Integrity Food Co website (hereinafter referred to as the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using technologies such as:

  • "Cookies"
  • "Log files"
  • "Web beacons", "tags", and "pixels"
  • Other methods that will be determined according to the needs of the service.

Furthermore, when you make a purchase or attempt to make a purchase through the Site, we collect information such as your name, billing address, shipping address, payment details, email address, and phone number. This is referred to as “Order Information”.

How We Use Your Personal Information

We use the Order Information collected mainly to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Moreover, we use this Order Information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud
  • Provide you with information or advertising relating to our products or services in line with the preferences you have shared with us.

We use Device Information to help us screen for potential risk and fraud (particularly your IP address) and to improve and optimise our Site by analysing how our customers browse and interact with the Site, and assessing the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us utilise it as described above. For instance, we use an e-commerce platform to power our online store. We also share information with services such as Google Analytics to understand how our customers use the Site.

Moreover, we may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information we receive, or to protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising using the links provided in this section.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us through the details below.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Minors

Our Site is not intended for individuals under the age of 18, as we require our customers to be financially responsible for their purchases.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email at contact@integrityfoodco.com.au or by mail using the details provided below:

Integrity Food Co

2/8 Container Street, Tingalpa, QLD 4173